Initial situation
Based in Eastern Switzerland, Nolato Treff specializes in manufacturing high-precision plastic parts for medical technology, industry, and food technology. The company was faced with the task of manually digitizing a significant number of order confirmations. This process took an average of one minute per document and required significant hours of work per month.
Solution
With the power of Make, a leading process automation platform, we fully automated the digitization and processing of order confirmations, streamlining the entire workflow.
When an employee scans in a new order confirmation, the document is automatically read and then saved and archived in the right place in the cloud with the order number determined from the document. Employees no longer have to scan the documents individually, but can process an entire batch together. Related documents are automatically recognized and separated.
Customer satisfaction
For Nolato Treff, the implementation of process automation with Make has led to a revolutionary change: By automating the processing of order confirmations, not only was there significant working time savings of around 15 hours per month, but the costs for the described process were also reduced by 90%. This increase in efficiency enabled Nolato Treff to focus on its core business while expanding its capacity to innovate and grow.